Absolute Resource

What our customers are saying:

Going above and beyond...

I was appointed the position of Manager of Environmental Health & Safety for FairPoint Communications in September of 2008. Over the past 3 years in this position I have depended upon Guy Sylvester of Absolute Resource Associates (ARA) countless  times to respond to emergency situations due to floods and water releases, mold, asbestos, PCB caulking and other health/safety issues. I rely upon Guy‘s expert opinions and knowledge to help keep the work environment of our approximate 4000 employees safe from dangerous airborne contaminants. When a health/safety issue is discovered in one of our buildings, Guy designs remedial action plans for remediation firms to follow. The work is done under his supervision with the intention of protecting my interest at all times.  In addition to his hard work, he has been instrumental in educating me about mold and other airborne microbial issues. As an environmental professional, it is important that I know as much as I can about any health & safety issues that may affect our employees, and  I now have a very strong knowledge of mold , asbestos and other such environmental dangers, thanks to Guy.

I feel like Mr. Sylvester is one of our employees because he steadfastly goes above and beyond to protect FairPoint in other areas including cost control, regulatory issues and making sure our contractors do it right the first time. If a job is not done correctly, Guy sees to it that they go back and do it again until its right. With over two thousand buildings and facilities for me to watch over, I don’t have the time to supervise all jobs. I sleep better at night knowing this extremely talented professional is on my team.

Sincerely,
Scott Allocca
Manager, Environmental Health & Safety
FairPoint Communications

 

About a mold problem in an antique home...

 

My wife and I live in a 1700s house.  The chimneys were falling apart such that water was entering the chimney chases for who knows how long.  The extreme 47 days of rain flooded rivulets through our basement dirt floor as the stone foundation leaked in multiple places.  The end result, "mold" and extreme sensitivities for my wife.  We went to work; purchased strong efficient dehumidifiers, replaced rotted sills, concreted dirt floors, sealed leaks in stone foundations, pulled out mature growth from along the exterior foundations, placed exterior drains to day-light, placed gutters in key areas exiting to drainage system, took to the dump all cloth furniture, drapes, clothing and everything from the basement old and new.  We removed and treated all rugs, removed and disposed wall to wall carpeting, remediated every interior space, took apart furniture and bureaus, shellacked the backs of all wood antiques and polyurethaned all wood floors.  Basically, we eliminated all moisture and all mold, aged particulates and sealed up the house tight.  Through-out we were working with professionals and had air tests completed. 
 
When we contacted Guy for further air testing, we were prepared to go the distance.  In other words, $2,500 to $5,000 was not going to stop us.  Guy visited and spent the time to understand every step of our process.  He walked every inch of the house, attic and basement inspecting the air, the conditions of woods & materials.  He drilled exterior holds to pull out blown-in insulation and inspect inside the walls.  He stepped back from the situation and advised us to wait.  He gave us some assignments to complete and asked us to allow the house to air out and rest.  We called him for advice during this period.  We e-mailed him with questions, progress reports and all along he advised us to wait.  He understood the house was sick.  He gauged what we had completed in remediation.  He considered what chemicals and urethane we utilized. And given his experience, instead of going for the contract and the money, he coached us to the finish line.
 
Today we are back in the house.  Guy was right.  He could see that the house was healing and all the right steps had been taken.  He believed another air quality test would offer great information leading to further knowledge.  But he sensed we did not yet need that added horse-power and he was right.  He saved us thousands of dollars and spent his personal time (never a charge) as our final coach.  Guy Sylvester is more concerned for the well-being of his clients than his own bottom line.  His reputation in New England for his deep knowledge base as well as his practice is un-paralleled.

Sincerely,

Scott C. Warren
Director of Development & Asset Manager FPA
Optivest Properties